- How can I become an official retailer or vendor of Black Secret Makeup?
- You can apply by filling out our Retailer Application Form on our website. Once submitted, our team will review your application and contact you with the next steps.
- What are the minimum order requirements for new retailers?
- We require a minimum order quantity (MOQ) for wholesale purchases. The MOQ varies based on product category. Contact our sales team for specific details.
- Do you offer exclusive distribution rights for certain regions?
- Yes, we offer exclusive distribution opportunities in select areas. If you’re interested, please reach out to our business development team for eligibility and terms.
- What are the payment terms and available payment methods?
- We accept payments via bank transfers, mobile money, and online payment gateways. Payment terms will be discussed upon approval as a distributor.
- How long does it take to process and deliver wholesale orders?
- Order processing typically takes 3-5 business days, and delivery times depend on location. For urgent orders, express shipping options are available.
- Can retailers and vendors get marketing support from Black Secret?
- Yes! We provide marketing materials, product training, and promotional support to help retailers grow their sales.
- Are there special discounts for bulk orders?
- Yes! We offer tiered discounts based on order volume. The larger your order, the better the pricing. Contact us for details on bulk pricing.
- What is your return and exchange policy for retailers?
- We accept returns for defective or damaged products within 7 days of delivery. However, all returns must meet our return policy conditions.
- Do you provide training for retailers on product knowledge and sales techniques?
- Yes! We offer virtual and in-person training sessions to help you understand our products and maximize your sales potential.
- Do you offer a referral bonus for vendors who bring in new retailers?
- Yes! We appreciate referrals and offer a referral bonus to vendors who introduce new retailers to Black Secret Makeup. Contact our sales team for details on how the program works.
- Can I sell Black Secret Makeup products online?
- Yes! Retailers can sell our products online, but we require that all online sales meet our brand guidelines. Contact our business development team for approval.
- Are Black Secret Makeup products available for white labeling?
- No, our products are sold exclusively under the Black Secret Makeup brand to maintain quality and authenticity.
- Do you provide testers or samples for retailers?
- Yes, we provide testers and sample kits for retailers who meet our minimum order requirements. Contact our sales team for more details.
- Can I open a Black Secret Makeup franchise store?
- We currently do not offer franchise opportunities, but we do provide exclusive distribution partnerships. Reach out to our business development team for inquiries.
- Who can I contact for further inquiries or support?
Office
+233 (0) 244 355 593
Office
+233 (0) 244 355 596
Office
+233 (0) 244 355 595